Ideal and actual behavior often differ, a concept explored in a Finnish study comparing dentists’ and patients’ expectations and experiences. Thirty-three dentists and 271 patients participated, completing questionnaires about ideal and actual behaviors before and after dental appointments.
Ideal vs. Actual Behavior in Dental Settings
The study focused on comparing the perceived ideal behavior with the observed actual behavior in a dental setting. Participants, both dentists and patients, were asked to rate behaviors on a Likert scale. This allowed for a quantifiable comparison between expectations and reality.
Treatment-Related Behaviors Align
Results showed strong agreement between ideal and actual behaviors related to the dental procedures themselves. Patients generally did not interfere with treatment, allowing dentists to focus. This suggests that core expectations regarding treatment protocols are typically met.
Communication Gap Identified
However, discrepancies emerged regarding communication. Patients desired more conversation and encouragement. Conversely, dentists expressed uncertainty about patient interest, motivation, and adherence to home care instructions. This highlights a significant communication gap.
Bridging the Communication Gap
This disconnect underscores the need for improved communication in dentistry. Enhanced training in communication skills for dentists could help bridge this gap, leading to greater patient satisfaction and improved treatment outcomes. The study suggests that focusing on communication alongside technical skills is crucial for effective dental practice.
