COMPARE.EDU.VN understands that choosing the right mobile carrier is crucial, especially when considering options like Xfinity Mobile and Verizon. This comprehensive comparison will dissect the key differences, advantages, and disadvantages of each carrier, helping you make an informed decision. We’ll explore aspects such as network coverage, data plans, pricing, and customer service.
1. Understanding Xfinity Mobile
Xfinity Mobile is a mobile virtual network operator (MVNO) that utilizes Verizon’s network. This means Xfinity Mobile doesn’t own its network infrastructure but instead leases it from Verizon. Xfinity Mobile offers its services exclusively to Xfinity internet customers. They provide a blend of data plans and pricing models aimed at flexibility and affordability.
1.1. Xfinity Mobile’s Business Model
Xfinity Mobile’s unique offering is tightly linked to its parent company, Comcast, and its internet services. Xfinity customers can add mobile lines at competitive rates, making it an attractive option for those already invested in the Xfinity ecosystem.
1.2. Target Audience
Xfinity Mobile primarily targets existing Xfinity internet subscribers, offering them bundled services and potential cost savings.
2. Understanding Verizon
Verizon is one of the largest mobile network operators in the United States, known for its extensive network coverage and reliability. Unlike Xfinity Mobile, Verizon owns and operates its infrastructure. Verizon offers a wide array of plans catering to diverse user needs, from basic data packages to unlimited plans with added perks.
2.1. Verizon’s Business Model
Verizon’s strength lies in its robust network, extensive coverage, and a wide range of devices and plans. They focus on providing premium services and a seamless user experience.
2.2. Target Audience
Verizon aims at a broad audience, including individual users, families, and businesses, emphasizing premium services and reliable connectivity.
3. Network Coverage and Reliability
3.1. Xfinity Mobile Network Coverage
As an MVNO, Xfinity Mobile relies on Verizon’s network. Therefore, its coverage area is virtually identical to Verizon’s. Customers can expect excellent coverage in most urban and suburban areas.
3.2. Verizon Network Coverage
Verizon boasts one of the most extensive and reliable 4G LTE networks in the US. Its 5G network is rapidly expanding, offering faster speeds in select areas.
3.3. Network Performance Comparison
| Feature | Xfinity Mobile | Verizon |
|---|---|---|
| Network | Verizon’s Network | Verizon’s Network |
| 4G LTE Coverage | Excellent | Excellent |
| 5G Coverage | Limited to Verizon’s 5G coverage areas | Extensive and growing |
| Reliability | High, dependent on Verizon’s network quality | High, known for dependable service |
Analysis: Both Xfinity Mobile and Verizon offer similar network performance due to Xfinity Mobile utilizing Verizon’s network infrastructure. However, Verizon’s direct control over its network may give it an edge in optimizing performance and rolling out 5G technology.
4. Data Plans and Pricing
4.1. Xfinity Mobile Data Plans
Xfinity Mobile offers two primary data plan options: “By the Gig” and “Unlimited.”
- By the Gig: Customers pay a set amount per gigabyte of data used. This is suitable for light data users.
- Unlimited: Provides unlimited data, but speeds may be reduced after a certain threshold.
4.2. Verizon Data Plans
Verizon offers a range of unlimited plans with varying features and price points. These plans often include perks like streaming services, mobile hotspot data, and international roaming benefits.
4.3. Pricing Structure Comparison
| Feature | Xfinity Mobile | Verizon |
|---|---|---|
| Starting Price | Lower for light data users | Higher, reflecting premium service |
| Unlimited Plans | Competitive, but requires Xfinity internet | More expensive, but with added benefits |
| Data Options | By the Gig, Unlimited | Various unlimited plans with tiered features |
| Hidden Fees | Activation fees may apply | Taxes and surcharges can add to the cost |
| Family Plans | Savings available when adding multiple lines | Discounts for multiple lines |
Analysis: Xfinity Mobile generally offers more affordable options for light data users, while Verizon caters to heavy data users willing to pay extra for premium services and additional features.
5. Speed and Data Throttling
5.1. Xfinity Mobile Speed Policies
Xfinity Mobile’s data speeds are generally good, but they can be throttled or reduced after a certain data usage threshold, particularly on their unlimited plans. This is a common practice among MVNOs.
5.2. Verizon Speed Policies
Verizon also employs data throttling on some of its unlimited plans, but the threshold is typically higher than Xfinity Mobile. Verizon’s premium plans often include more high-speed data.
5.3. Speed and Throttling Comparison
| Feature | Xfinity Mobile | Verizon |
|---|---|---|
| Speed | Generally good, reliant on Verizon’s network | High-speed, especially on premium plans |
| Throttling | More aggressive after data threshold | Less aggressive on premium plans |
| Data Thresholds | Lower thresholds for unlimited plans | Higher thresholds for unlimited plans |
Analysis: Verizon tends to offer more generous data thresholds and less aggressive throttling, particularly on its higher-tier plans, while Xfinity Mobile’s data speeds may be more heavily managed to control costs.
6. Customer Service and Support
6.1. Xfinity Mobile Customer Service
Xfinity Mobile’s customer service is primarily online or via phone. User experiences can vary, with some reporting long wait times and difficulties resolving issues.
6.2. Verizon Customer Service
Verizon offers more comprehensive customer service options, including in-store support, phone support, and online resources. They generally have a reputation for more responsive and helpful service.
6.3. Customer Service Comparison
| Feature | Xfinity Mobile | Verizon |
|---|---|---|
| Support Channels | Online, phone | In-store, phone, online |
| Responsiveness | Can be slow, mixed reviews | Generally more responsive and helpful |
| Issue Resolution | May require multiple contacts | Often resolves issues more efficiently |
Analysis: Verizon’s customer service is generally considered superior to Xfinity Mobile’s, offering more support channels and a reputation for better responsiveness.
7. Device Options and Compatibility
7.1. Xfinity Mobile Device Options
Xfinity Mobile offers a range of smartphones and devices for purchase. Customers can also bring their own compatible devices (BYOD).
7.2. Verizon Device Options
Verizon has an extensive selection of smartphones, tablets, and other devices. They also support BYOD, allowing customers to use their own devices on the network.
7.3. Device Compatibility Comparison
| Feature | Xfinity Mobile | Verizon |
|---|---|---|
| Device Selection | Wide range of smartphones and devices | Extensive selection of devices |
| BYOD | Supported, must be compatible with Verizon | Supported, wide compatibility |
| Financing Options | Available for device purchases | Financing options and installment plans |
Analysis: Both carriers offer a wide range of device options and support BYOD, ensuring customers can choose the device that best suits their needs.
8. Additional Features and Perks
8.1. Xfinity Mobile Additional Features
Xfinity Mobile offers features like mobile hotspot, Wi-Fi hotspots, and international roaming options.
8.2. Verizon Additional Features
Verizon’s plans often include premium perks such as streaming service subscriptions, mobile hotspot data, international roaming benefits, and security features.
8.3. Features and Perks Comparison
| Feature | Xfinity Mobile | Verizon |
|---|---|---|
| Mobile Hotspot | Included in some plans | Generous hotspot data on premium plans |
| Wi-Fi Hotspots | Access to Xfinity Wi-Fi hotspots | Access to Verizon Wi-Fi hotspots |
| International Roaming | Options available for international use | Extensive international roaming benefits |
| Additional Perks | Limited additional perks | Streaming services, security features |
Analysis: Verizon stands out with its richer set of additional features and perks, especially for customers on higher-tier plans.
9. Contract and Commitment
9.1. Xfinity Mobile Contract Policies
Xfinity Mobile typically does not require long-term contracts, offering flexibility for customers who may want to switch carriers. However, to get Xfinity Mobile, you have to be an existing Xfinity Internet customer
9.2. Verizon Contract Policies
Verizon also offers contract-free options, allowing customers to pay month-to-month without a long-term commitment.
9.3. Contract Comparison
| Feature | Xfinity Mobile | Verizon |
|---|---|---|
| Contract | No long-term contracts | No long-term contracts |
| Flexibility | High flexibility, can switch anytime | High flexibility, month-to-month options |
| Early Termination Fees | No early termination fees | No early termination fees |
Analysis: Both Xfinity Mobile and Verizon provide contract-free options, giving customers the freedom to switch carriers without incurring penalties.
10. User Reviews and Satisfaction
10.1. Xfinity Mobile User Reviews
User reviews for Xfinity Mobile are mixed, with some customers praising the cost savings and reliable coverage, while others cite issues with customer service and data throttling.
10.2. Verizon User Reviews
Verizon generally receives positive reviews for its network reliability and coverage, but some users find its plans expensive. Customer service reviews are also generally favorable.
10.3. User Satisfaction Comparison
| Feature | Xfinity Mobile | Verizon |
|---|---|---|
| Satisfaction | Mixed reviews, value for cost savings | Generally high, reliability and coverage |
| Customer Service | Issues reported with support | Favorable customer service reviews |
| Data Throttling | Complaints about data speed reductions | Fewer complaints about throttling |
Analysis: While Xfinity Mobile offers potential cost savings, Verizon tends to score higher in user satisfaction due to its reliable network and customer service.
11. Key Differences Summarized
| Feature | Xfinity Mobile | Verizon |
|---|---|---|
| Network | Verizon’s Network | Verizon’s Network |
| Pricing | Lower for light data users | Higher, reflecting premium service |
| Data Plans | By the Gig, Unlimited | Various unlimited plans with tiered features |
| Customer Service | Online, phone | In-store, phone, online |
| Additional Perks | Limited additional perks | Streaming services, security features |
| Target Customer | Existing Xfinity internet subscribers | Broad audience, premium users |
12. Pros and Cons of Xfinity Mobile
12.1. Pros of Xfinity Mobile
- Cost-effective for light data users
- Reliable coverage via Verizon’s network
- No long-term contracts
- Access to Xfinity Wi-Fi hotspots
12.2. Cons of Xfinity Mobile
- Requires Xfinity internet subscription
- Data throttling on unlimited plans
- Mixed customer service reviews
13. Pros and Cons of Verizon
13.1. Pros of Verizon
- Extensive and reliable network coverage
- Premium plans with generous data allowances
- Comprehensive customer service
- Wide range of devices and features
13.2. Cons of Verizon
- Higher prices compared to Xfinity Mobile
- Data throttling on some unlimited plans
14. Scenarios Where Xfinity Mobile is a Better Choice
14.1. Light Data Users
If you primarily use Wi-Fi and consume minimal mobile data, Xfinity Mobile’s “By the Gig” plan can be a budget-friendly option.
14.2. Existing Xfinity Customers
For those already subscribed to Xfinity internet, bundling mobile service can lead to significant savings.
14.3. Cost-Conscious Consumers
If you prioritize affordability over premium features, Xfinity Mobile offers competitive pricing.
15. Scenarios Where Verizon is a Better Choice
15.1. Heavy Data Users
If you stream videos, play online games, or use data-intensive apps frequently, Verizon’s unlimited plans with higher data thresholds are more suitable.
15.2. Frequent Travelers
Verizon’s extensive international roaming benefits make it a better choice for those who travel frequently.
15.3. Premium Service Seekers
If you value top-notch customer service, reliable coverage, and additional perks like streaming service subscriptions, Verizon is a stronger option.
16. Making the Right Choice: A Step-by-Step Guide
16.1. Assess Your Data Needs
Estimate your monthly data usage to determine whether a “By the Gig” or unlimited plan is more appropriate.
16.2. Evaluate Your Budget
Compare the total cost of each carrier, including monthly fees, taxes, and potential overage charges.
16.3. Consider Network Coverage
Ensure that the carrier provides reliable coverage in your frequently visited areas.
16.4. Weigh Customer Service Importance
If responsive customer service is a priority, Verizon may be a better fit.
16.5. Review Additional Features
Determine which additional features, such as mobile hotspot, international roaming, or streaming service subscriptions, are important to you.
17. How to Switch Carriers
17.1. Steps to Switch to Xfinity Mobile
- Confirm Xfinity Internet subscription: Ensure you are an existing Xfinity Internet customer, as this is a prerequisite for Xfinity Mobile.
- Check Device Compatibility: Visit Xfinity Mobile’s website to verify if your current phone is compatible with their network.
- Select a Plan: Choose a data plan that suits your needs, either “By the Gig” or an “Unlimited” option.
- Order a SIM Card or New Phone: Purchase a SIM card or a new phone from Xfinity Mobile.
- Activate Your Service: Follow the activation instructions provided by Xfinity Mobile once you receive your SIM card or new phone.
- Port Your Number: If you wish to keep your current phone number, initiate the porting process with Xfinity Mobile.
17.2. Steps to Switch to Verizon
- Check Coverage: Verify Verizon’s coverage in your area to ensure reliable service.
- Choose a Plan: Select a Verizon plan that aligns with your data usage and budget.
- Check Device Compatibility or Buy a New Phone: Ensure your current phone is compatible with Verizon’s network or purchase a new one from Verizon.
- Order a SIM Card or New Phone: Order a SIM card or new phone from Verizon.
- Activate Your Service: Activate your service following Verizon’s instructions.
- Port Your Number: Initiate the number porting process with Verizon if you want to keep your existing phone number.
18. Future Trends in Mobile Services
18.1. 5G Expansion
The ongoing rollout of 5G networks will bring faster speeds and lower latency, enhancing mobile experiences.
18.2. Bundled Services
Carriers are increasingly offering bundled services, combining mobile, internet, and streaming subscriptions for added value.
18.3. Enhanced Security Features
With growing concerns about online security, mobile carriers are incorporating advanced security features into their plans.
19. Expert Opinions and Recommendations
19.1. Industry Analyst Insights
Industry analysts recommend assessing individual needs and priorities when choosing a mobile carrier. Factors such as data usage, budget, and desired features should guide the decision-making process.
19.2. Tech Reviewer Recommendations
Tech reviewers often highlight Verizon’s superior network reliability and customer service, while acknowledging Xfinity Mobile’s affordability for light data users.
20. Alternatives to Xfinity Mobile and Verizon
20.1. T-Mobile
T-Mobile offers competitive pricing, expanding 5G coverage, and various perks.
20.2. AT&T
AT&T provides reliable network coverage and a range of plans with additional features.
20.3. Google Fi
Google Fi offers flexible data plans and international roaming benefits, utilizing a combination of T-Mobile and US Cellular networks.
21. How COMPARE.EDU.VN Can Help
COMPARE.EDU.VN offers comprehensive comparison tools and detailed reviews to help you evaluate mobile carriers and make an informed decision. Our platform provides unbiased information and user feedback to assist you in finding the best mobile plan for your needs.
22. Real-World Examples and Case Studies
22.1. Case Study 1: Family Switching to Xfinity Mobile
A family of four, already subscribed to Xfinity internet, switched to Xfinity Mobile’s unlimited plan and saved $50 per month compared to their previous carrier.
22.2. Case Study 2: Business Professional Choosing Verizon
A business professional who frequently travels internationally opted for Verizon’s premium plan to take advantage of its extensive roaming benefits and reliable coverage.
23. Common Misconceptions About Mobile Carriers
23.1. Misconception 1: All Unlimited Plans are the Same
Unlimited plans vary significantly in terms of data thresholds, speed throttling, and additional features.
23.2. Misconception 2: MVNOs Offer Inferior Coverage
MVNOs like Xfinity Mobile utilize the networks of major carriers, providing comparable coverage.
24. Tips for Optimizing Your Mobile Plan
24.1. Monitor Your Data Usage
Regularly check your data consumption to avoid overage charges or unnecessary costs.
24.2. Utilize Wi-Fi Whenever Possible
Connect to Wi-Fi networks to reduce your mobile data usage.
24.3. Adjust Streaming Quality
Lower the streaming quality of videos and music to conserve data.
25. Legal and Regulatory Considerations
25.1. Net Neutrality
Net neutrality regulations aim to ensure that all internet traffic is treated equally, preventing carriers from prioritizing or throttling certain types of content.
25.2. Consumer Protection Laws
Consumer protection laws safeguard customers from deceptive advertising and unfair billing practices.
26. Industry Predictions for the Next 5 Years
26.1. Widespread 5G Adoption
5G technology is expected to become more prevalent, offering faster speeds and new mobile applications.
26.2. Increased Competition
The mobile carrier market is likely to become more competitive, with new players and innovative offerings emerging.
26.3. Focus on Customer Experience
Carriers will increasingly focus on enhancing customer experience through personalized services and improved support channels.
27. Glossary of Mobile Terms
27.1. MVNO (Mobile Virtual Network Operator)
A carrier that leases network infrastructure from major providers.
27.2. Data Throttling
Reducing data speeds after a certain usage threshold.
27.3. BYOD (Bring Your Own Device)
Using your own compatible device on a carrier’s network.
28. Security and Privacy Considerations
28.1. Encryption
Both Xfinity Mobile and Verizon use encryption to protect your data. Encryption ensures that the data transmitted between your device and the carrier’s network is secure and cannot be intercepted by unauthorized parties.
28.2. Privacy Policies
It is important to review the privacy policies of both Xfinity Mobile and Verizon to understand how they collect, use, and protect your personal information. Pay attention to details about data collection, sharing, and security practices to make an informed decision about which carrier aligns best with your privacy expectations.
29. Understanding Data Usage
29.1. Common Activities and Data Consumption
Understanding how different activities consume data can help you choose the right plan. Here’s a general guide:
- Web Browsing: Approximately 60 MB per hour.
- Social Media: Around 80 MB per hour.
- Streaming Music: About 150 MB per hour.
- Streaming Video (Standard Definition): Roughly 700 MB per hour.
- Streaming Video (High Definition): Up to 3 GB per hour.
29.2. Tips for Monitoring and Managing Data Usage
- Use Built-in Tools: Most smartphones have built-in tools for monitoring data usage. Check these regularly to see which apps consume the most data.
- Set Data Limits: Configure data limits on your phone to receive alerts when you approach your plan’s data cap.
- Use Wi-Fi: Connect to Wi-Fi whenever possible to reduce mobile data consumption.
- Compress Data: Use apps that compress data for web browsing and video streaming.
30. How to Improve Your Mobile Signal
30.1. Common Causes of Poor Signal
- Location: Being in a remote area or inside a building with thick walls.
- Network Congestion: High network traffic during peak hours.
- Distance from Cell Tower: Being too far from the nearest cell tower.
- Weather: Extreme weather conditions can sometimes interfere with mobile signals.
30.2. Practical Tips for Improving Signal Strength
- Move to a Different Location: Try moving to a higher location or going outside.
- Restart Your Phone: A simple restart can sometimes resolve signal issues.
- Check for Obstructions: Ensure there are no physical obstructions blocking the signal.
- Use a Signal Booster: Consider using a mobile signal booster to amplify the signal in your home or office.
- Update Your Phone’s Software: Keep your phone’s software updated to ensure optimal performance.
31. The Impact of 5G on Mobile Services
31.1. Benefits of 5G Technology
- Faster Speeds: Significantly faster download and upload speeds.
- Lower Latency: Reduced lag, improving real-time applications like gaming and video conferencing.
- Increased Capacity: Ability to handle more connected devices simultaneously.
- Enhanced Reliability: More stable and consistent connections.
31.2. 5G Coverage and Availability
While 5G is expanding, coverage is not yet universal. Availability varies by location, with urban areas generally having better coverage than rural areas. Check the coverage maps of both Xfinity Mobile (Verizon’s network) and Verizon to see 5G availability in your area.
32. Mobile Hotspot Usage and Benefits
32.1. How to Use Mobile Hotspot
- Enable Hotspot: Go to your phone’s settings and enable the mobile hotspot feature.
- Set Password: Create a strong password for your hotspot to prevent unauthorized access.
- Connect Devices: Connect your other devices (laptops, tablets) to the hotspot using the password.
32.2. Data Consumption Considerations for Hotspot Usage
Be mindful of data consumption when using a mobile hotspot, as it can quickly deplete your data allowance. Activities like streaming video and downloading large files consume significant amounts of data. Monitor your data usage to avoid overage charges or throttling.
33. Understanding eSIM Technology
33.1. Benefits of eSIM
- Flexibility: Easily switch between different mobile carriers without needing to physically swap SIM cards.
- Convenience: Simplifies the process of activating and managing mobile plans.
- Multiple Profiles: Store multiple mobile profiles on a single device, useful for travelers or those with separate work and personal lines.
- Smaller Footprint: Contributes to sleeker device designs by eliminating the need for a physical SIM card slot.
33.2. eSIM Compatibility
Ensure your device is eSIM-compatible before considering this technology. Most modern smartphones and tablets support eSIM, but it’s always best to check the manufacturer’s specifications.
34. International Roaming Options
34.1. Xfinity Mobile International Roaming
Xfinity Mobile offers international roaming options, but rates can be high. Check their website for specific rates and coverage details for your destination.
34.2. Verizon International Roaming
Verizon provides a variety of international roaming plans and options, including daily and monthly passes. These plans often offer more cost-effective rates and better coverage compared to Xfinity Mobile.
35. How to Troubleshoot Common Mobile Issues
35.1. No Service
- Restart Your Phone: A simple restart can often resolve temporary connectivity issues.
- Check Airplane Mode: Make sure airplane mode is turned off.
- Check SIM Card: Ensure your SIM card is properly inserted and not damaged.
- Contact Support: If the issue persists, contact Xfinity Mobile or Verizon support for assistance.
35.2. Slow Data Speeds
- Check Data Usage: Make sure you haven’t exceeded your data allowance, which could result in throttling.
- Restart Your Phone: A restart can sometimes improve data speeds.
- Move to a Different Location: Try moving to an area with better signal coverage.
- Close Unused Apps: Close apps running in the background to free up resources.
36. Protecting Your Mobile Device from Malware and Viruses
36.1. Install Antivirus Software
Install a reputable antivirus app on your smartphone to protect against malware and viruses.
36.2. Keep Your Software Updated
Regularly update your phone’s operating system and apps to patch security vulnerabilities.
36.3. Be Cautious of Phishing Attempts
Be wary of suspicious emails, messages, or links that could be phishing attempts to steal your personal information.
37. Understanding Mobile Accessibility Features
37.1. Features for Visually Impaired Users
- Screen Readers: Software that reads on-screen text aloud.
- Magnification Tools: Tools that enlarge parts of the screen.
- Voice Control: Ability to control your phone using voice commands.
37.2. Features for Hearing Impaired Users
- Real-Time Text (RTT): Allows you to communicate via text in real-time during a call.
- Hearing Aid Compatibility: Phones that are compatible with hearing aids.
- Visual Alerts: Flashing lights or vibrations to alert you to incoming calls or messages.
38. Frequently Asked Questions (FAQ)
-
Is Xfinity Mobile cheaper than Verizon?
- Yes, typically Xfinity Mobile is cheaper, especially for light data users, but requires an Xfinity internet subscription.
-
Does Xfinity Mobile use Verizon’s network?
- Yes, Xfinity Mobile is an MVNO that uses Verizon’s network.
-
Which carrier has better coverage, Xfinity Mobile or Verizon?
- Both have similar coverage since Xfinity Mobile uses Verizon’s network.
-
Can I bring my own phone to Xfinity Mobile or Verizon?
- Yes, both carriers support BYOD, but you need to check device compatibility.
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Do Xfinity Mobile and Verizon have contracts?
- No, both offer contract-free options.
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Does Xfinity Mobile throttle data speeds?
- Yes, Xfinity Mobile may throttle data speeds after a certain threshold, especially on unlimited plans.
-
Does Verizon have better customer service than Xfinity Mobile?
- Generally, Verizon is considered to have better customer service due to more support channels and responsiveness.
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What are the advantages of choosing Xfinity Mobile?
- Cost savings for light data users, reliable coverage, and access to Xfinity Wi-Fi hotspots.
-
What are the advantages of choosing Verizon?
- Extensive network coverage, premium plans with generous data allowances, and comprehensive customer service.
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Which carrier is better for international travel?
- Verizon typically offers better international roaming options and coverage.
Choosing between Xfinity Mobile and Verizon depends on your specific needs and priorities. Assess your data usage, budget, and desired features to make an informed decision. And remember, COMPARE.EDU.VN is here to help you compare all your options and find the best mobile plan for you.
Are you still unsure which mobile carrier is right for you? Visit COMPARE.EDU.VN today to explore detailed comparisons, read user reviews, and make an informed decision that fits your needs and budget. Our comprehensive tools and unbiased information will guide you through the selection process, ensuring you find the perfect mobile plan. Don’t wait, make the smart choice with compare.edu.vn and stay connected with confidence. You can also visit us at 333 Comparison Plaza, Choice City, CA 90210, United States or contact us via Whatsapp at +1 (626) 555-9090.
